Shipping Locations: We currently ship to all areas within the United Kingdom. Unfortunately, we do not provide international shipping at this time. All deliveries are made from our UK-based warehouse.

Delivery Options & Timeframes:

• Standard Delivery: 3–5 working days
• Express Delivery: 1–2 working days (for orders placed before 2 PM) Orders placed after 2 PM on weekdays or on weekends/public holidays will be processed on the next working day.

Delivery Charges:

• Standard Delivery: £3.99
• Express Delivery: £6.99
• Free Standard Delivery on all orders over £50

Courier Services: We use reputable courier services including Royal Mail, DPD, and Evri to ensure safe and timely delivery. Order Tracking: Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor your parcel’s status through the courier’s website. Missed Deliveries: If you’re not available to accept delivery, the courier will leave a calling card with instructions to arrange redelivery or collect from a local depot. Delivery Delays: If your order has not arrived within the expected timeframe, please contact us at info@pupswear.uk with your order number so we can investigate promptly.